With the need for city efficiency and "real -time" data, several large cities have led the way by creating data portals for use not only as sources for other city departments but through open data policy to the constituents as well.
The city of Los Angeles has recently been awarded the first gold-level What Works Cities data certification for its platform DataLa, a designation which recognizes how cities incorporate data and evidence into governance. Los Angeles is setting the precedent in collecting and using data to make informed decisions when addressing city issues. As a basis, the city provides an open data portal that features 1,100 data sets, touching on everything from building permits to trash bin locations, and the city is also working on more specific initiatives through a partnership with the Data Science Federation.
DataLa publishes and maintains up-to-date, quality data that can be used by City staff, the public, and
private partners. "Their approach is:
• To be the most open and transparent city in the US.
• Expand the use of data and analytics to streamline service delivery and drive innovation in all operational processes.
• Improve user experience across all digital services and assets."
"To reach our goals, we collaborate to:
• Maximize public benefit of all IoT and real-time data that is captured, stored, and verified.
• Design and operate IoT systems to protect the public, ensure the integrity of services, and promote resilience."
The city of Chicago has it's WindyGrid and OpenGrid, which provides three main functions for City staff: situational awareness and incident monitoring, historical data retrieval, and real-time advanced analytics.
The City of Pittsburgh’s Analytics and Strategy team was inspired in part by Chicago’s WindyGrid and they developed Burgh’s Eye View. Burgh’s Eye View is an application that they had built entirely internally as a “one stop shop” for residents and community groups to access and view the datasets that Pittsburgh has published on its regional open data platform. The new responsive web application allows the city’s residents, for the first time, to gain visual insight into a broad range of citywide and neighborhood data.
“The way you make data matter for people who aren’t data scientists is through visualization, and probably the most successful kind of visualization that exists is a map,” said Nick Hall, Open Data Services Engineer for Pittsburgh.
The city of Winnipeg in Canada has created "PEG" which is a:"community
indicator system, tracking eight theme areas (basic needs, health, education, learning,social vitality, governance, built environment, economy, and natural environment).
PEG measures the health of the community by reporting on everything from the health of babies born in Winnipeg right through to how many of them graduate 18 years later. PEG tracks how much garbage is taken to the landfill and the use of public transit. The constituents of Winnipeg can learn how their life, their neighborhood and their city is changing – for the good and the bad. "PEG is a starting place for Winnipeg citizens, business owners and policy makers to learn the facts so they can lead change to create a better city for their children."
Municipal Data
platform
A Municipal Data platform enables City Managers and Mayors to extract maximum value from their available budgets as it provides real-time access for operational staff to the repository data, thereby providing department heads the ability to intervene or modify plans on the fly if circumstances require.
Through the use of a Municipal platform, in the form of an app on the cellphone, in conjunction with a receptive and well managed City Constituent Care call service and Response center. A Municipality needs to have real-time access to collected Municipal data to allow incoming queries to be handled on-the-spot, thereby minimizing call-out
costs and improving customer service levels.
Furthermore, the Municipal Platform can rapidly
assimilate, assess and act on data thereby asserting to the constituents that the Municipality is listening and is responsive.
A Municipal platform is a framework that allows for the distributed processing of large data sets across clusters of computers using simple programming models. It is designed to scale up from single servers to thousands of machines, each offering local computation and storage. Rather
than rely on hardware to deliver high-availability, the library itself is designed to detect and handle failures at the application layer, so delivering a highly-available service on top of a cluster of computers, each of which may be prone to failures.
Predictive Analytics SaaS (Software as a service) solutions are based on proprietary Machine
Learning Big-Data algorithms, guaranteeing real time accurate and reliable predictions, in a fully automated, plug-and-play manner. The data and predictions are presented with advanced visual tools, enabling end users to self-explore, gain insights and comprehend the data, without requiring any statistical background.
The Big Data engine provides real-time accurate load forecasts at the highest level of granularity - the meter / appliance and sub-hour levels. Due to the engine's self-learning capabilities, it models and monitors each meter separately, learns its patterns and behavior, automatically fits its appropriate model and senses its early warnings for irregularities, guaranteeing real-time accurate energy forecasts and actionable insights.
The data and predictions are presented with advanced visual tools, enabling the end user to self-explore, gain insights and comprehend the data, run simulations and impact analysis, view correlations, create 'what if' scenarios and more, without requiring any technical or statistical background.
By freely collecting and combining data from municipal departments Open Data can provide valuable insights into how any city works and how departments may better serve the constituency as well as those that live and work in the city.
There is a preparatory need, of all municipalities that wish to become "Smart Cities”, in the collection, acquisition and analyses of all municipal data into a centralized data platform for free access by all city departments. The great potential in this is that the municipality can use this data to fuel new solutions for civic improvements (Smart City Innovations) and even innovative entrepreneurship while addressing common problems or challenges faced by the constituency.
In conclusion
“To be a Smart city means gaining information through the use of technology to enable the development of efficient and effective services for citizens.”
Over the past decade, the scope and content of data related to government activities has changed dramatically. The sheer quantity of data available for public consumption, the way in which it is structured and how datasets are used has the potential to impact program planning, analysis and evaluation at the local government level.
Recent experience has shown that businesses want to locate in smart communities. Why? Because being a part of a progressive city says good things about their brand. Plus, smart cities attract technical professionals and members of the creative class, a boon for recruiting qualified candidates. That is why our research focus is the intersection of government and data, ranging from open data and predictive analytics to civic engagement technology. We seek to promote the combination of integrated, cross-agency data with community data to better discover and preemptively address civic problems.
“Data drives decision-making and it drives a lot of the services we all consume… Publishing the data allows everyone inside the city and outside to go in and add intelligence and services on top of it.” Peter
Marx, Chief Technology Officer for the City of Los Angeles